Coastal Hot Tubs – Service Request Form Full Name Phone Number Email Address Service Address (Street, City, State) Service Details What type of unit needs service? Hot TubSaunaCold Plunge Brand / Manufacturer (if known) Model (if known) Approximate age of the unit Issue Information Briefly describe the issue you are experiencing Which best describes the problem? (Select all that apply) Unit not powering onNot heating / cooling properlyError code displayedWater issue (leak, low level, poor circulation)Unusual noise or vibrationRoutine maintenance / inspectionOther If an error code is displayed, please enter it here Access & Timing Is the unit currently usable? YesNo Is the unit easily accessible for a technician? YesNo (please explain) If not accessible, please explain Preferred time for service contact MorningAfternoon Optional (But Helpful) Upload photos or short videos of the issue (if available) Any additional details that may help our service team? Acknowledgment Yes, I acknowledge that submitting this request does not schedule service and that Coastal Hot Tubs will contact me to confirm diagnosis, pricing, and availability.
